Tasks We Do.
Ditch the Box: Your Business, Your Growth, Our Support
Forget pigeonholing your potential. We believe every business is unique, and our support reflects that.
Sure, we offer a suite of comprehensive services, but your industry or niche doesn't define our approach. We focus on understanding your unique needs, no matter where you are in your journey. Our support evolves with you, adapting to your growth and changing priorities.
So, whether you need help with day-to-day tasks, strategic planning, or finding the perfect service provider, we're here to empower your journey. If you need something beyond our core offerings, no sweat! We actively source the right resources or connect you with trusted partners.
With us, there's no one-size-fits-all. Instead, you get a support system designed for your unique path to success.
Online Business Management.
Establishing efficient operational processes and systems by analysing current operations, identifying bottlenecks, and implementing streamlined systems and processes.
Manage and coordinate teams effectively, especially in a remote work environment, by implementing collaboration tools, facilitating communication channels, and optimising workflow processes. Can assist with hiring and onboarding team members, creating training materials, and fostering a positive and productive work culture.
Support in developing and maintaining a strong online presence and effective marketing strategies by coordinating marketing efforts, managing social media accounts, overseeing content creation, and collaborating with marketing specialists to enhance brand visibility and engagement. Can help analyze data and metrics to refine marketing strategies.
Managing complex projects, and launches, and scaling your business by providing project management expertise by coordinating and overseeing various aspects of projects and launches. This includes planning, organising resources, managing timelines, and ensuring deliverables are met.
Analyse business performance and develop long-term strategies helping with data analysis, identifying key performance indicators (KPIs), and providing insights to guide strategic decision-making. Support you as the business owner to set goals, develop growth strategies, and monitor progress.
Systems, Processes, and Automation.
Developing and implementing systems and processes to increase efficiency and productivity.
Identifying opportunities for automation of manual tasks.
Developing and implementing automation workflows using tools or programs.
Managing and maintaining software systems and applications, such as CRM or project management tools.
Conducting systems audits to identify areas for improvement.
Developing and maintaining documentation of systems and processes.
Providing training and support for employees on using systems and automation tools.
Developing and implementing data management and security policies and procedures.
Conducting software and hardware upgrades and updates to ensure systems are up-to-date and secure.
Collaborating with internal teams or external vendors to identify and implement new systems and technologies.
Project Management.
Developing and managing project timelines and schedules.
Identifying project goals, objectives, and key performance indicators (KPIs).
Creating and managing project budgets and resources.
Assigning tasks and responsibilities to team members.
Conducting risk assessments and developing risk management plans.
Monitoring project progress and identifying and resolving issues or roadblocks.
Managing project documentation, including project plans, status reports, and meeting notes.
Communicating project status and progress to stakeholders and team members.
Coordinating and leading project meetings and discussions.
Conducting post-project reviews to evaluate project success and identify areas for improvement.
People and Human Resources.
Review and research into relevant employment awards and entitlements.
Developing documentation, policies & procedures.
Recruitment and selection process.
Onboarding of new employees.
Offboarding of employees.
Development and conduct of staff reviews, skills matrixes & training plans.
Annual performance reviews and salary reviews.
Assisting with exiting employees and entitlements.
Support to business owners in relation to any people and HR matters.
Generalist Administration.
Word processing & written correspondence.
Spreadsheet & data entry work.
Data mining & internet research.
Create databases, spreadsheets, and prepare reports.
Creating PDF documents from multiple resources.
E-Filing, cloud-based file management & archiving.
Taking incoming calls & scheduling bookings.
Daily calls to dictate emails while on the road.
Replying to your client’s inquiries via email.
Email triage work setting up filters, tags, and unrolling.
Executive Administration.
High-level professional personalised support.
Email and diary management.
Answering calls.
Confidential documentation preparations such as tenders and proposals.
Travel bookings & management.
Preparation of keynote presentations.
Create training materials.
Finance Administration.
New user set up of XERO including chart of accounts, employee set up, invoice and statement templates, linking bank accounts.
XERO account reconciliation and other tasks.
Timesheet, payroll STP processing and superannuation processing.
Processing invoices & accounts payable tasks.
Debt collection & accounts receivable tasks.
Monthly or adhoc report preparation.
Specialise in XERO however ability to use other programs.
No BAS or other accounting and taxation work.
Social Media and Communications.
Social media marketing strategies & calendar content.
Designing & implementing social media content & blog posts.
Website content management & updates.
Updating social media accounts & responding to customer inquiries.
Set up Mailerlite or similar programs including email list imports, automation, and workflows.
E-Newsletter design & management.
Design and Brand.
Images for use in social media, newsletters, websites for your business.
E Books, resumes, brochures, business cards, flyers.
Design artwork & branding materials; arrange printing when required.
Designed in Canva and will share with you.
Corporate Identity Administration.
Development & conversion of artwork, logo, and branding into usable office documentation such as e-templated letterhead, reports, presentations.
Events.
Coordinating event logistics, including venue selection, setup, and teardown.
Developing event themes and concepts.
Planning and managing event schedules and timelines.
Creating and managing event budgets
Coordinating event vendors, including catering, decorations, and entertainment.
Managing event registration and ticket sales.
Coordinating event marketing and promotion.
Coordinating event speakers and presenters.
Overseeing event staff, including volunteers and event support personnel.
Ensuring compliance with relevant laws and regulations, such as health and safety codes.
Travel.
Researching and selecting transportation options, such as flights, trains, and rental cars.
Booking travel arrangements, including flights, hotels, and ground transportation.
Coordinating travel schedules and itineraries for individuals or groups.
Arranging for travel visas and necessary travel documents.
Managing travel budgets and expenses.
Providing travel information and support to employees or clients.
Handling any travel-related issues or emergencies, such as flight cancellations or lost luggage.
Ensuring compliance with company travel policies and procedures.
Managing frequent traveler programs and rewards.
Coordinating travel for special events, such as conferences or trade shows.
