Frequently Asked Questions.
WHAT IS AN ONLINE BUSINESS MANAGER (OBM)?
In the simplest terms, OBMs are project managers. They come up with a strategy for how to get things done and then parcel out tasks to their team. OBMs are responsible for the daily operations of the whole business or for the entirety of a project – which includes the work of other team members. OBMs LEAD a team, often including VAs, web designers, writers, and social media experts. OBMs work with the biz owner to discuss strategy and priorities.
HOW DO YOU KEEP MY INFORMATION SECURE?
Security and confidentiality are very important to us. As an Executive Assistant and Business Manager for over 25 years, I know the importance of this, and all team members are trained to know this is priority number one for our clients.
Nord VPN - our equipment and devices use a private VPN connecting us to a private network, creating an encrypted connection that masks our IP address to securely share data and use the internet.
Passwords - We use LastPass for passwords and codes.
File Access - all files are shared only via upload our project management tool and only our team working on your information will have access.
Confidentiality Agreements - We include this as part of our Service Agreement.
Employee Checks - We complete National Police Record checks on all of our team. If working onsite around children, Working With Child Checks are also required.
DO YOU HAVE INSURANCE?
Yes. We carry Public Liability, Product Liability, and Professional Indemnity insurance.
HAVE ANY OTHER QUESTIONS?
Please feel free to email us hello@adminandco.com.au.
